0118 948 7025
    1. Information about our use of cookies
      1. Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. When you use our site, a banner will be displayed asking you for your consent to our use of cookies.
    2. What are cookies?
      1. A cookie is a small file of letters and numbers that is saved onto your computer, smartphone, tablet or other device when you visit our site.
      2. Cookies store small pieces of information. For example, one type of cookie will remember that you have visited our site before.
      3. Cookies help us to improve your visit and experience when browsing our site by, for example, storing certain information so you don’t have to re-enter it on subsequent visits.
      4. Cookies also assist us in tracking which pages of the website you have visited. We will not store credit card details in cookies we create.
      5. We use both persistent cookies (which stay with your computer and will work until their expiry date, unless detected by you beforehand) and session cookies (which expire when you close your browser).
    3. We use the following cookies:
      1. Strictly Necessary cookies. These cookies are essential for the operation of our site.
      2. Analytical/ performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
      3. Functionality cookies. These are used to recognise use when you return to our site. This enables us to personalise our content for you and remember your preferences.
      4. Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
      5. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
        Cookie Name Description Expiry
        WordPress wordpress_test_cookie,
        wordpress_logged_in_xxxxx,
        wordpress_sec_xxxxx,
        wordpress_xxxxx,
        Strictly Necessary cookies – Check if cookies are enabled to provide appropriate user experience, and to manage your login session.
        These are only set if you navigate to the login area.
        Session cookies, deleted when you close your web browser.
          wp-settings-xxxxx,
        wp-settings-time-xxxxx
        Functionality cookies –
        To remember your login settings.
        Persistent cookies, expire after a year.
        WP Engine wpe-auth Strictly Necessary cookies –
        To authenticate logins, as part of our security features.
        Persistent cookies, expire after a year.
        Google Analytics/Tag Manager _ga
        _gid
        These analytical cookies assist us in monitoring your use of our site, tracking the duration of your visit to our site and where you found our site (e.g. through a search engine or AdWords advert). _ga expires on 2 years, and _gid at 24 hours.
          _gat
        or
        _dc_gtm_<property-id>
        Expires after a minute.
          _gac-UA-xxxxxxxx-yy 90 days
        Civic Cookie Control CookieControl Necessary Cookie – Records the setting of the Cookie Control message. 90 days
        Hotjar _hjid, _hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjDoneTestersWidgets, _hjIncludedInSample, _hjShownFeedbackMessage

        We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

        For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.”

         1 year
        _hjRecordingLastActivity, hjTLDTest, _hjUserAttributesHash, _hjCachedUserAttributes, _hjLocalStorageTest, _hjptid Session cookies, deleted when you close your web browser.
    4. Third party cookies
      1. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
      2. The table below explains the cookies we use on our site, why they are collected and when they expire
Cookie Name Description Expiry
Google NID These cookies are used by Google to retrieve and store user preferences 6 months
CloudFlare __cfduid This cookie is to help the security of the website. The cookie is used by the CloudFlare network through which the website is served. 1 year
  1. Your interaction with cookies
    1. It is possible to disable and remove cookies from your computer or device by activating the setting on your browser that allows you to do so. You will need to know what browser you are using and what version you have.
    2. You can refer to your browser’s help section or visit the aboutcookies.org/ website for further information and assistance with cookies.
    3. Please be aware that if you use your browser settings to block or amend certain cookies, your browsing experience may change for the worse.
  2. Changes to this policy
    1. We may update, change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately. Please visit this page periodically if you want to keep up to date.

Get in touch

Unit 23 Space Business Centre, Molly Millars Lane, Wokingham, Berkshire, RG41 2PQ, UK.

Unit 23 Space Business Centre, Molly Millars Lane, Wokingham, Berkshire, RG41 2PQ, UK.